Privacy Policy and Data Deletion

Clear, simple privacy information for our games.

This page explains how JU ENT Studio collects, uses, shares, stores, and deletes information for our mobile apps and games. It is written to be easy to read while still covering common privacy and Google Play disclosure requirements.

Apps and games covered

This policy applies to all mobile apps and games published by JU ENT Studio, including the apps listed below and future apps that link to this policy.

App or game Package name Store listing
Cozy Color Ropes com.juent.cozycolorropes Google Play listing
Block Merge Puzzle com.juent.blockmergepuzzle Google Play listing

1. Privacy Policy

JU ENT Studio builds and publishes mobile games. We respect user privacy and only use data to operate, improve, secure, support, analyze, and monetize our apps and games.

Some features are available only in selected apps. For example, account sign-in, cloud saves, push notifications, analytics, ads, or in-app purchases may not be present in every game. When a feature is not used in a specific app, the related data may not be collected for that app.

Important: The Google Play Data safety form for each app should match the actual SDKs and features enabled in that specific app.

2. Information we may collect

Depending on the app, game, device, region, settings, and SDKs enabled, we and our service providers may collect the following categories of information:

Account and profile information

  • Email address, user ID, display name, or authentication identifier if you sign in.
  • Account status, cloud save ID, and basic profile data needed to manage your account.

Gameplay and app activity

  • Level progress, scores, achievements, session length, events, settings, and game interactions.
  • Game balance and usage data used to improve gameplay and app performance.

Device and technical data

  • Device model, operating system, app version, language, country or region, IP address, and network status.
  • Diagnostics, crash logs, performance data, and error reports.

Ads, analytics, and identifiers

  • Advertising ID, app instance ID, installation data, attribution data, ad interaction data, and analytics events.
  • Approximate location inferred from IP address may be used by ad and analytics partners.

Notifications and support

  • Push notification token if notifications are enabled.
  • Email address, message content, screenshots, or attachments if you contact support.

Purchases

  • Purchase status, transaction reference, product ID, and entitlement status if the app includes in-app purchases.
  • Payment card details are processed by app store payment providers and are not stored by us.

3. How we use information

4. Third-party services and SDKs

Our apps and games may use third-party SDKs and services. These providers may collect and process information under their own privacy policies and SDK terms. The services used may vary by app.

Google and Firebase

  • Google AdMob and Google Mobile Ads SDK for ads and ad measurement.
  • Firebase Authentication for login where available.
  • Firebase Realtime Database or other Firebase database services for app data where available.
  • Firebase Analytics, Crashlytics, and Cloud Messaging for analytics, crash reporting, and notifications.

Google Privacy Policy

Advertising and mediation

  • AppLovin MAX for ad mediation and advertising.
  • Unity Ads and Unity LevelPlay for ads, mediation, and related analytics.
  • Meta or Facebook SDK where used for attribution, analytics, login, or advertising features.

AppLovin Privacy Policy

Unity Privacy Policy

Meta Privacy Policy

Game analytics

  • GameAnalytics SDK for gameplay analytics, performance insights, and game improvement.
  • Other analytics tools may be used for app performance, product analytics, and crash investigation.

GameAnalytics Privacy Notice

Other common SDKs

  • We may use platform, security, attribution, store, consent, cloud, and diagnostic SDKs that are common in mobile games.
  • When we add or remove important SDKs, we update this policy and the relevant app disclosures where required.

5. Sharing of information

We do not directly sell personal contact information such as your name or email address to data brokers. We may share information with service providers and partners that help us operate, analyze, secure, support, advertise, and monetize our apps.

Advertising and analytics partners may process device identifiers, advertising identifiers, app activity, ad events, and technical data. Depending on your location, some advertising-related data sharing may be considered sale, sharing, or targeted advertising under applicable privacy laws. You can use device privacy settings, consent prompts where shown, or contact us to exercise available choices.

6. Your choices and controls

7. Account and data deletion

This section applies to apps and games published by JU ENT Studio, including Cozy Color Ropes and Block Merge Puzzle, where account, login, cloud save, Firebase Authentication, database, or similar user data features are available.

You can request deletion of your app account and associated app data by contacting us at app.parasrathod@gmail.com.

When you request account deletion, we will delete or anonymize account-related data associated with that app account, unless we are required or permitted to keep limited records for legal, security, fraud prevention, payment, tax, platform compliance, or dispute resolution reasons.

How to submit a deletion request

  1. Email app.parasrathod@gmail.com.
  2. Use the subject line: JU ENT Studio Account Deletion Request.
  3. Include the app or game name, package name, and the email or user ID used in the app if applicable.
  4. Tell us whether you want account deletion, data deletion, or both.

Data that may be deleted

Data that may be retained

We aim to review deletion requests within a reasonable time after verifying the request. Additional time may be required if verification, security review, or third-party processing is needed.

8. Data retention

We keep information only for as long as reasonably needed for the purposes described in this policy, including app operation, analytics, account management, security, legal compliance, fraud prevention, dispute handling, and platform requirements.

Retention periods may vary depending on the type of data, the app feature used, legal requirements, and third-party SDK practices.

9. Children and younger users

Our apps and games are intended to comply with the audience and content settings declared in Google Play Console for each app. We do not knowingly collect personal information from children in a way that violates applicable child privacy laws.

If you believe a child has provided personal information to us without required consent, contact us and we will review the request. Apps that are directed to children or mixed audiences may use different ad settings, SDK settings, consent flows, or data practices as required by law and platform policy.

10. Security

We use reasonable administrative, technical, and organizational measures to protect information. No system is completely secure, but we work to reduce risk by using trusted service providers, secure platform tools, and limited access practices.

11. International processing

Our apps may be available globally. Information may be processed in countries other than your country of residence by us and our service providers. Privacy protections may differ by country, but we take steps to use trusted services and apply appropriate safeguards where required.

12. Changes to this policy

We may update this Privacy Policy when we add new apps, features, SDKs, services, legal requirements, or platform requirements. The latest version will be posted on this page with the updated date.

13. Contact us

For privacy questions, support requests, or account and data deletion requests, contact JU ENT Studio at:

Email: app.parasrathod@gmail.com

Developer: JU ENT Studio

Google Play developer page: JU ENT Studio on Google Play